Frequently Asked Questions
Jewellery Care Tips
Always keep your jewellery away from water, lotions, and especially perfumes. Perfume contains strong chemicals that can quickly cause fading, discoloration, and damage to imitation jewellery. Apply perfume first, allow it to fully absorb to your skin, and only then wear your jewellery to keep it looking new for longer.
Store your pieces in a jewellery box, pouch, or airtight container to prevent scratches, tangles, or tarnishing.
Use a soft, dry cloth to wipe your jewellery after use. Avoid harsh cleaning products.
Put on jewellery after dressing and applying makeup or perfume. Remove jewellery before sleeping, exercising, or swimming.
Be gentle with delicate pieces, especially chains, beads, and stones, to prevent breakage.
Check clasps, chains, and embellishments regularly and handle repairs promptly to extend the life of your pieces.
FAQs
No, Avira specialises in high-quality imitation jewellery, carefully sourced to reflect the beauty and intricacy of traditional South Asian designs.
We source jewellery from trusted suppliers and use quality materials. Following our care tips will help your jewellery stay beautiful for years.
Currently, we only ship within Australia. International shipping may be offered in the future.
Orders are processed within 1–3 business days. Standard delivery within Australia usually takes 3–7 business days, depending on your location.
Yes! Returns or exchanges are accepted within 14 days of delivery. Items must be in original condition with Tags intact. See our Return & Exchange Policy for details.
Contact us within 48 hours with photos of the damage. We’ll arrange a replacement, repair, or refund.
Avoid water, perfume, and harsh chemicals. Store pieces in a box or pouch and clean gently with a soft cloth. See our Jewellery Care Tips for more details.
Yes, once your order is shipped, you’ll receive a tracking number to monitor your parcel.
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